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Frequently asked questions

Frequently asked questions

How is the website secured ?

The website limawi.io uses a highly secured SSL certificate (A+ quote on SSLLabs).

We did generate the certificate by ourselves, this strongly reduces the risk of backdoors.

How is MyCrypNet encrypted and secured ?

MyCrypNet is based on OpenVPN technology.

By default keys are built on the RSA (RSA) protocol at 4096 bits. The session’s hash is based on sha256 (sha256).
The symmetric session key is based on AES-256-CBC (AES-256-CBC) and generated according to the Diffie-Helman (Diffie-Helman) protocol that gives a perfect forward secrecy.

Clients are protected against denial of service attacks via SSL/TLS auth.

I have a problem with MyCrypNet, what can I do ?

If you think it is a problem with the client part check the OpenVPN faq at OpenVPN faq.

If you think it is a problem with the server connexion check your configurations files, keys and certificates are not altered and stored at the right place, check on your web interface the status of your access to the service (it should be active).

Otherwise, contact us using the contact form.

I have a problem with my payment or order, what can I do ?

Check your orders history via Settings > Orders. Check your payment methods via Settings > Cards.

Otherwise, contact us using the contact form.

I have a problem relative to the OpenVPN client, what can I do ?

Check the OpenVPN faq at OpenVPN faq.

Otherwise, contact us using the contact form.

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